USA / CANADA

VICE SPORTING GOODS, INC. (03-21-2023)

SATISFACTION GUARANTEED

If you purchase an item that does not fit you correctly, like apparel or gloves, you may ship the item back to us free of charge in new and unused condition with 30 days of purchasing or 14 days of delivery and we will replace it with the correct size if available. Personalised orders are exempt from this and cannot be returned or exchanged

REFUND REQUIREMENTS

Golf balls, bags, gloves, and other accessories must be returned in unused condition unless defective.

Apparel must be returned in unworn condition with all tags attached. Due to their custom nature,

personalized / customized golf balls may not be returned.

PRODUCT DEFECTS / MISREPRESENTATION

If the return is due to a product misrepresentation or product defect, please contact a Customer Care Agent at support@vicegolf.com.

INCORRECT ITEM DELIVERED

If we deliver the wrong item to you, we will send you a return label to send back the incorrect order

and send back out the correct item, completely at our expense.

EXCHANGE

If you purchase an item that does not fit you correctly, like apparel or gloves, you may ship the item

back to us free of charge in new and unused condition and we will replace it with the correct size if

available.

PROMOTIONS

Please note if you return only part of an order than is linked to one of our promotions there might be

a difference in the refund amount. e.g. if you order with our 5+1 promotion and then you send back

less balls than 6 dozen you will be charged for the free dozen, the same may apply for other

promotions, like the 5-dozen price vs the 1- or 3-dozen price.

HOW TO CONTACT US

Returns can be processed conveniently via our returns portal. You will receive your label by email within 24 - 48 hours after a successful check for eligibility.

For any other questions or concerns please contact us at your convenience.

Email: support@vicegolf.com